This is yet another example of the lack of action from the HOA Manager and the lack of oversight from the President. The resident gate lock issue was a clear safety concern, yet it was not handled with the urgency it required. To recap the timeline:
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Wed 1/8 –HOA Manager: "We started to have problems again."
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Fri 1/10 (Day 3) – Professional Locks was onsite, and the motor was expected to be replaced on Monday (1/13).
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Tue 1/14 (Day 7) – HOA Manager sent two quotes and requested an immediate board decision.
My Questions - ignored, once again by HOA Manager/ President:
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Why was no one onsite Thursday 1/9, and why weren’t quotes provided by Friday 1/10?
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What exactly happened between Friday 1/10 and Tuesday 1/14 that led to the delay?
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Why was a board decision only requested on Day 7, rather than earlier?
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I agree this is a safety issue—action should have been taken immediately. Our vendors should respond urgently in such cases. Did they? When were they contacted, and when did they respond?